Awethentic Gallery provides you with the option of receiving your artwork or painting at the location of your choice. You will be notified of the delivery date and tracking code once you made the payment.
Production & Delivery Time:
Mini, small and medium prints production and delivery time takes about 10-15 working days.
Paintings and large prints production and delivery time takes about 3-4 weeks after receiving the payment.
Replacement of Damaged Works
In the unfortunate event that your order arrives in less than satisfactory condition, simply take a digital photo of the item and of the shipping packaging it arrived in, then attach the photos to an email and send to us within 7 days after receiving the order at email@example.com
Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the replacement. You will receive an email from us with an update and steps on how to proceed.