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Delivery

Awethentic Gallery ships to the following countries: 

UNITED STATES, UNITED ARAB EMIRATE, UNITED KINGDOM, SWITZERLAND, SWEDEN, SINGAPORE, THAILAND, NEW ZEALAND, NETHERLANDS, MEXICO, GERMANY, JAPAN, ITALY, INDIA, HONG KONG, GREECE, FRANCE, SPAIN, DENMARK, CANADA, BELGIUM, AUSTRALIA, CHINA, MACAO, TAIWAN

You will be notified of the delivery date and tracking code once payment is made.

Production & Delivery Time:

Mini, small and medium prints production and delivery time takes about 10-15 working days.

Paintings and large prints production and delivery time takes about 3-4 weeks after receiving the payment.

Replacement of Damaged Works

In the unfortunate event that your order arrives in less than satisfactory condition, simply take a digital photo of the item and of the shipping packaging it arrived in, then attach the photos to an email and send to us within 7 days after receiving the order at concierge@awethenticgallery.com

Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the replacement. You will receive an email from us with an update and steps on how to proceed.